{"id":141,"date":"2026-04-24T12:17:57","date_gmt":"2026-04-24T10:17:57","guid":{"rendered":"https:\/\/www.stivdd.be\/?page_id=141"},"modified":"2026-04-27T10:22:22","modified_gmt":"2026-04-27T08:22:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.stivdd.be\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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General Terms and Conditions<\/h1>\n
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General Purchasing Conditions<\/h2>\n

1. Orders:<\/h3>\n

1.1.<\/strong> Our orders are issued in writing; verbal orders have no validity. Suppliers are requested to acknowledge receipt of each order.<\/p>\n

1.2.<\/strong> The order constitutes the contractual basis of our agreements. No additional charges will be payable by us unless they have been authorized by a purchase order issued prior to execution.<\/p>\n

1.3.<\/strong> Technical specifications must be strictly complied with.<\/p>\n

1.4.<\/strong> You are prohibited, under penalty of damages, from submitting directly to the project owner or any other companies working on the site any additional quotations or proposals, of any kind, without going through us.<\/p>\n

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2. Delivery Time:<\/h3>\n

2.1.<\/strong> Suppliers must strictly comply with the specified delivery time. They are liable for any delay and must compensate us for any loss incurred, including damages we may have to pay, late penalties, or higher costs for materials purchased elsewhere. No exception will be accepted except in cases of force majeure, of which we must be duly informed in time.<\/p>\n

2.2.<\/strong> We reserve the right to cancel any order not executed within the prescribed time without prior notice, along with any applicable damages.<\/p>\n

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3. Invoice:<\/h3>\n

3.1.<\/strong> Invoices in two copies must be sent on the day the goods are shipped and must indicate dates, order number, references, as well as due date and payment method.<\/p>\n

3.2.<\/strong> Late submission of invoices will result in a 30-day delay in the payment date.<\/p>\n

3.3.<\/strong> For goods shipped from abroad, invoices must include all information necessary for customs clearance. A copy must accompany the goods. Suppliers must strictly follow these instructions. Any costs arising from non-compliance or late submission are borne by the supplier.<\/p>\n

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4. Shipment:<\/h3>\n

4.1.<\/strong> All shipments, full or partial, must follow the instructions stated in the order.<\/p>\n

4.2.<\/strong> Two shipping notices must accompany the goods, and a third must be attached to the invoices.<\/p>\n

4.3.<\/strong> Transport of goods is at the seller\u2019s risk.<\/p>\n

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5. Acceptance of Goods:<\/h3>\n

A copy of the shipping notice will be signed upon receipt at our offices, factory, or site by a company representative. This signature only confirms the number of packages received. We reserve the right to verify quantity and quality later.<\/p>\n

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6. Warranty:<\/h3>\n

Unless otherwise stated:<\/p>\n

6.1.<\/strong> The warranty is one year from the delivery date (date goods are received).<\/p>\n

6.2.<\/strong> Any hidden defect discovered during use may be reported within eight days of detection. Serious defects allow the buyer to terminate the contract(s).<\/p>\n

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7. Payment:<\/h3>\n

7.1.<\/strong> We do not accept any drafts or payment orders.<\/p>\n

7.2.<\/strong> The company reserves the right to partially or fully withhold invoices without interest if goods or services are not delivered or do not comply.<\/p>\n

7.3.<\/strong> Invoices will be paid according to the terms stated in the purchase order.<\/p>\n

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8. Remarks:<\/h3>\n

8.1.<\/strong> These conditions are deemed accepted by the contracting parties. The supplier waives their own general sales conditions.<\/p>\n

8.2.<\/strong> If you fail to comply with any part of the contract, we reserve the right, after five days\u2019 notice, to have the work carried out by another company at your expense.<\/p>\n

8.3.<\/strong> All disputes fall under the exclusive jurisdiction of our district courts.<\/p>\n

8.4.<\/strong> A dispute does not allow you to suspend work or deliveries.<\/p>\n

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General Terms and Conditions of Sale<\/h1>\n

1. Application:<\/h3>\n

1.1.<\/strong> The seller is S.A. STI-VANDENDORPE, headquartered at 1300 Wavre, Avenue Pasteur 9, Belgium.<\/p>\n

1.2.<\/strong> The buyer is the company or individual accepting the seller\u2019s quotation.<\/p>\n

1.3.<\/strong> These terms apply to all orders and contracts, including services, and are available online.<\/p>\n

1.4.<\/strong> These conditions override any buyer terms unless accepted in writing.<\/p>\n

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2. Orders:<\/h3>\n

2.1.<\/strong> Offers are valid subject to stock availability.<\/p>\n

2.2.<\/strong> The seller sends a quotation by email. The buyer has 31 days to accept it. Acceptance finalizes the contract. A confirmation is then sent.<\/p>\n

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3. Price and Payment:<\/h3>\n

3.1.<\/strong> Prices may change until accepted.<\/p>\n

3.2.<\/strong> The seller may require guarantees; otherwise, the agreement becomes void.<\/p>\n

3.3.<\/strong> Invoices are payable to the seller\u2019s bank account unless stated otherwise.<\/p>\n

3.4.<\/strong> Complaints must be made within 8 days.<\/p>\n

3.5.<\/strong> Late payments incur 1.5% monthly interest plus 15% compensation (minimum \u20ac75).<\/p>\n

3.6.<\/strong> Legal recovery costs are also payable.<\/p>\n

3.7.<\/strong> If one payment is missed, future payments may be required immediately, and deliveries may be suspended.<\/p>\n

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4. Delivery:<\/h3>\n

4.1.<\/strong> The buyer assumes risks once goods are received or made available.<\/p>\n

4.2.<\/strong> Delivery times are indicative only; delays do not justify cancellation or compensation.<\/p>\n

4.3.<\/strong> The seller may refuse orders or make partial deliveries.<\/p>\n

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5. Retention of Title:<\/h3>\n

5.1.<\/strong> Goods remain the seller\u2019s property until full payment.<\/p>\n

5.2.<\/strong> In case of non-payment, goods may be reclaimed at the buyer\u2019s expense.<\/p>\n

5.3.<\/strong> The buyer must inform the seller of any third-party seizure.<\/p>\n

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6. Warranty:<\/h3>\n

6.1.<\/strong> Visible defects must be reported within 7 days.<\/p>\n

6.2.<\/strong> Acceptance covers visible defects.<\/p>\n

6.3.<\/strong> Hidden defects must be reported within 15 days of discovery.<\/p>\n

6.4.<\/strong> Legal action must be taken within 30 days of discovery.<\/p>\n

6.5.<\/strong> Returns require prior written approval.<\/p>\n

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7. Force Majeure:<\/h3>\n

7.1.<\/strong> Events like strikes, war, shortages, epidemics, etc., suspend obligations.<\/p>\n

7.2.<\/strong> The affected party must notify the other promptly.<\/p>\n

7.3.<\/strong> Both parties must try to minimize impact.<\/p>\n

7.4.<\/strong> If it lasts over 60 days, renegotiation is required.<\/p>\n

7.5.<\/strong> Without agreement, either party may terminate the contract.<\/p>\n

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8. General:<\/h3>\n

8.1.<\/strong> Invalid clauses do not affect the rest.<\/p>\n

8.2.<\/strong> Failure to enforce rights does not waive them.<\/p>\n

8.3.<\/strong> Communication must be via registered mail, fax, or email with confirmation.<\/p>\n

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9. Applicable Law and Jurisdiction:<\/h3>\n

9.1.<\/strong> Belgian law applies. The Vienna Convention is excluded.<\/p>\n

9.2.<\/strong> Disputes fall under the exclusive jurisdiction of the courts of Wavre.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions - STI-VDD2026<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stivdd.be\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - STI-VDD2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stivdd.be\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"STI-VDD2026\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-27T08:22:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.stivdd.be\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/www.stivdd.be\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - 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